1 Comment
User's avatar
Dan Munro's avatar

Really sounds interesting - and AI is definitely all the rage - BUT ...

"... patient’s pre-visit intake and their connected health record ..."

From my own experience (and managing healthcare aspects of a relative w/ MA), this doesn't exist yet. Not even close.

It's a bouillabaisse of fragmented information from different sources collected at different locations - spanning years - through constantly churning networks and docs.

The "intake" process itself is highly variable from one doc to the next - often missing key info. One intake process (tablet-based) only allowed for 3 prescriptions - and we presented to an ENT after a CT scan (w/ PCP referral) with no results anywhere to be found (and we were asked if we had a CD with the scan/results).

It's the oldest adage in software: GIGO ... AND the lack of coordinated communication WITH real-time data interoperability is the big problem. Eye contact during an encounter w/ AI prompting/aiding? Sure - but on a scale of 1-10 ... ?